Every time an employee leaves a business there's a cost to replace them. Understanding the difference between employee attrition and turnover will help reduce turnover, prepare better and forecast costs.
Employee Attrition: Attrition is often seen as the normal life cycle of employment. People leave a job because life takes them in a different direction. Examples of this include retirement, moving away, passing-away or leaving the company to raise a family.
Employee Turnover: Turnover is when employees resign to take a different job for reasons that could include a lack of progression and development, because they feel under-valued or because of discrimination they have witnessed or have suffered in the workplace.
Preventing people from abandoning a job starts with the hiring process and the importance of a detailed and relevant job description or job score card shouldn't be underestimated