Terms & Conditions

Please contact us with questions about our Terms. 


‘We’, ‘Us’, ‘Our’, ‘CHR’ – refers to Crawford HR.

‘Goods’ means any item or service sold or supplied by Us

‘Order’ means any request or order to purchase ‘Goods’

‘Parties’ means Us and you, the Customer

1. Validity:

1.1 This Agreement is the only form of contract between the Parties and any Customer terms and conditions will not apply unless expressly agreed in writing. By submitting an order, the Customer agrees to apply the terms and conditions of this Agreement in priority over any other agreement between the Parties except previously agreed Crawford HR Credit Account terms and conditions which, where conflict arises, take precedence over this Agreement.

1.2 Any order is subject to acceptance by us. We are not obliged to accept any order or to justify refusal. Receipt of payment for Goods by us does not in itself constitute acceptance of the order.

1.3 We may vary the terms and conditions of this Agreement from time to time by publishing new terms and conditions on this website.

2. Goods Being Sold:

2.1 Descriptions for some Goods are set out on our website at the time of the order.

2.2 Goods ordered are sold subject to consultant availability.

2.3 If any Goods are unavailable then we may cancel the order in whole or in part and refund any monies paid or issue a credit note.

3. Terms of Payment and Payment Methods

3.1 The Goods shall be payable at the prices listed on our website at the time of the Order. Pricing outside of the website is indicative only. We reserve the right to update prices at any time. In the event of any conflict between prices for the Goods on our website or any other source, the pricing on our website will prevail.

3.2 Unless otherwise stated, all prices quoted include Value Added Tax (“VAT”).

3.3 Occasionally an error may cause the price/description published or advertised for Goods to be incorrect, in which case we shall be under no obligation to honour the incorrect price or Order.

3.4 Payment for Goods may be made by direct bank transfer, credit card or cash.

3.5 We reserve the right to charge interest at 8% above the base lending rate of the Bank of England calculated monthly on late or overdue payments by the Customer.

3.6 All Orders may be subject to further credit or security checks.

4. Warranties and Returns

4.1 Subject to the conditions in this Clause 4, Goods sold in the UK mainland non-refundable.

4.2 Statutory rights for Customers placing Orders as private consumers (as defined by law) are not affected.

5. Termination

5.1 We reserve the right, by notice to the Customer, to cancel or suspend any Order where payment has not been received in accordance with Clause 3 of this Agreement.

5.2 We reserve the right to cancel any Order and/or terminate this Agreement if the Customer cannot pay its debts or becomes bankrupt or has a winding-up order made or appoints an Administrator, Liquidator, Receiver or similar is appointed over the whole or a substantial part of the assets and undertaking of the Customer.

6. Limitation of Liability

6.1 The Customer agrees that we will not be liable for any losses or damage suffered by the Customer including but not limited to consequential loss, loss of business, business interruption or loss of time due to the use or purchase of the Goods by the Customer.

7. Intellectual Property Rights and Confidentiality

7.1 The Customer’s data protection and privacy rights under this Agreement are set out in our privacy policy (available on our website).

8. Jurisdiction

8.1 This Agreement is governed by English law and the Parties shall be subject to the exclusive jurisdiction of the English courts.

8.2 Any right or obligation contained in this Agreement shall be distinct and severable and if one or more of the same are declared invalid, illegal, void or unenforceable then the remainder shall continue in force and effect to the fullest extent permissible by law.